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Infiniti lemon law
If your Infiniti keeps going back to the dealer for the same problem, your state's lemon law may make the maker buy it back or replace it, and pay your lawyer when you win. Here is what Infiniti owners report to the federal government, and how to check your own car.
What Infiniti owners report most
A complaint can name more than one area. 51 complaints name none.
Models with the most complaints
- QX60 104
- QX50 67
- QX80 31
- Q50 15
- QX55 13
Latest Infiniti recalls
- Equipment, July 15, 2026: 2024 QX80, 2025 QX80, 2026 QX80, 2027 QX80, about 168,149 vehicles.
“An overloaded vehicle can increase the risk of a crash.”
NHTSA recall 26V455000 - Back Over Prevention, November 26, 2025: 2025 QX80, 2026 QX80, about 64,085 vehicles.
“A rearview image that does not display reduces the driver's view behind the vehicle, increasing the risk of a crash.”
NHTSA recall 25V821000 - Engine And Engine Cooling, June 27, 2025: 2022 QX55, 2021 QX50, 2022 QX50, about 443,899 vehicles.
“Engine failure increases the risk of a crash. A bearing failure may cause a breach in the engine block, allowing hot oil to be discharged, increasing the risk of an engine fire.”
NHTSA recall 25V437000 - Service Brakes, Hydraulic, March 19, 2025: 2025 QX60, about 1,430 vehicles.
“A broken front brake caliper can cause a loss of front brake function, increasing the risk of a crash.”
NHTSA recall 25V173000 - Back Over Prevention, October 3, 2024: 2025 QX80, about 5,176 vehicles.
“The loss of the rearview camera image while in reverse can reduce the driver's rear visibility, increasing the risk of a crash.”
NHTSA recall 24V747000
Check your own car by its VIN on NHTSA's recall lookup. Recall repairs are free at any Infiniti dealer.
Recalls, repairs and the lemon law
A recall alone does not make a car a lemon. What counts is a defect the dealer cannot fix: most states presume a lemon after 3 or 4 repair attempts for the same problem, fewer for a defect that could cause a crash, or about 30 days in the shop, inside the first one to two years. A recall repair for a defect that keeps coming back is a repair attempt like any other, so keep the repair order from every visit.
In California, Infiniti Usa opted in to the state's new lemon law process on April 28, 2025. Owners send the written demand to customerrequests@infiniti.com at least 30 days before suing. How the new process works
How a Infiniti lemon law claim and buyback work
Keep the repair order from every visit, then write to Infiniti, not only the dealer, at the customer relations address in your owner's manual or warranty booklet, and ask for a buyback or a replacement. In a buyback Infiniti refunds the price, taxes and fees and costs like towing, minus a deduction for the miles you drove before the first repair, and pays off the loan.
The steps · Letter template · Buyback or cash and keep · Estimate a buyback
Infiniti lemon law in your state
The rules depend on the state where you bought or leased the car:
- Alabama
- Alaska
- Arizona
- Arkansas
- California
- Colorado
- Connecticut
- Delaware
- District of Columbia
- Florida
- Georgia
- Hawaii
- Idaho
- Illinois
- Indiana
- Iowa
- Kansas
- Kentucky
- Louisiana
- Maine
- Maryland
- Massachusetts
- Michigan
- Minnesota
- Mississippi
- Missouri
- Montana
- Nebraska
- Nevada
- New Hampshire
- New Jersey
- New Mexico
- New York
- North Carolina
- North Dakota
- Ohio
- Oklahoma
- Oregon
- Pennsylvania
- Rhode Island
- South Carolina
- South Dakota
- Tennessee
- Texas
- Utah
- Vermont
- Virginia
- Washington
- West Virginia
- Wisconsin
- Wyoming
Questions about Infiniti lemons
How many complaints have Infiniti owners filed with NHTSA?
234 for 2021 to 2027 model years, received through October 22, 2026. The most reported area is engine.
How many Infiniti recalls are there?
17 safety recalls cover 2021 to 2027 Infiniti models, for about 819,810 vehicles in all.
Is a recall enough to make my Infiniti a lemon?
No, not on its own. But if a defect keeps coming back after repairs, recall repairs included, each visit can count as a repair attempt under your state's lemon law. Keep every repair order.
How do I start a Infiniti lemon law claim?
Keep every repair order, then write to Infiniti at the address for customer relations in your owner's manual or warranty booklet, asking for a buyback or replacement under your state's lemon law. Send it by a tracked method and keep a copy.
Does Infiniti have to buy back a lemon?
Yes, when your state's lemon law rules are met. The maker must buy the car back or replace it, and most states let you choose. The rules differ by state: see your state guide.
Did Infiniti opt in to California's new lemon law process?
Yes. INFINITI USA opted in on April 28, 2025. California owners send the written demand to customerrequests@infiniti.com, at least 30 days before suing.
About the data
From NHTSA's Office of Defects Investigation files (complaints received 2020 to now, and recalls), counted for 2021 to 2027 model years and filed under the make INFINITI. Read on October 26, 2026. Complaints are what owners report, not findings, and big sellers get more of them: a count is not a defect rate, and it says nothing about your car. We keep no complaint text or personal details.
Is your Infiniti a lemon? Find out free
Free, about ten taps. You see what your state's law says first. If you want a lawyer, we find a lemon law firm in your state that takes cases like yours, and they contact you.
Your state: Ohio
What model year is it?
Who pays the lawyer? In Ohio, an owner who wins can make the maker pay the lawyer.* * So most lemon law lawyers ask nothing up front. Some charge costs, or a share of a settlement: ask before you sign. You never pay us. More